TCS–ServiceNow AI Alliance: Enterprise Automation Enters Next Growth Phase
Tata Consultancy Services (TCS) and ServiceNow have announced a multi-year strategic partnership aimed at accelerating large-scale AI adoption across global enterprises. The collaboration focuses on building industry-specific AI solutions that transform manual and fragmented workflows into intelligent, autonomous systems. Leveraging trusted AI and unified governance models, the alliance will target critical enterprise functions such as HR, finance, procurement, supply chain and employee services.
Under the initiative, TCS will deploy AI-led solutions on the ServiceNow platform to drive efficiency, proactive decision-making and data-driven insights. The partnership aims to help enterprises move beyond pilot AI projects toward scalable, business-wide transformation. By embedding agentic AI into workflows, organizations can modernise legacy operations while improving productivity, cost efficiency and revenue visibility.
Co-innovation labs, joint go-to-market strategies and integrated AI frameworks will strengthen the collaboration, positioning both companies at the forefront of enterprise AI transformation and digital workflow automation.
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